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第四讲:预订宾馆/酒店问答全集 (Hotel Reservations)

Hotel Clerk: Hello. Grand Sky Hotel. May I help you? 你好,大太空宾馆,怎样可以帮到您? Man: Yes, I'd like to reserve / book a room for two on the 21st of March. 恩,我想预订一个双人房,3月21号用。

第四讲:预订宾馆/酒店问答全集 (Hotel Reservations)
原创 出国生存英语 5,646 字 杨斯毅 著 2026 年 11 月 9 日
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普通订房

Hotel Clerk: Hello. Grand Sky Hotel. May I help you? 你好,大太空宾馆,怎样可以帮到您?

Man: Yes, I'd like to reserve / book a room for two on the 21st of March. 恩,我想预订一个双人房,3月21号用。

Hotel Clerk: Okay. Let me check our computer here for a moment. The 21st of March, right? 好的,请稍等,让我查查电脑。3月21号对么?

Man: Yes. 是的。Are you all booked that night? 那个晚上都客满了么?

Hotel Clerk: Well, we have one suite available, complete with a kitchenette and a sauna bath. And the view of the city is great, too.

那个…我们还有一个套间,包含一个小厨房和桑拿浴室,还可以在里面看到整个城市的美景。

Man: How much is that? 多少钱呢?

Hotel Clerk: It's only $200 dollars, plus a 15% GST. 仅仅200新元,再加上15%的法定产品劳务税。

Man: Oh, that's a little too expensive for me. Do you have a cheaper room available either on the 20th or the 22nd? 哦,那对我来说有点贵。还有没有便宜一点的,20号或者22号的。

Hotel Clerk: Well, would you like a smoking or a non-smoking room? 您需要允许吸烟的还是免吸烟的客房?

Man: Non-smoking, please. 免吸烟的,谢谢。

Hotel Clerk: Okay, we do have a few rooms available on the 20th; we're full on the 22nd, unless you want a smoking room. 好的,20号我们确实有几间客房空出来,22号全满了,除非你需要允许吸烟的房间。

Man: Well, how much is the non-smoking room on the 20th? 那好,20号的免吸烟客房多少钱?

Hotel Clerk: $80 dollars, plus GST. 80新元,再加上税。

Man: Okay, that'll be fine. 好的,那可以。

Hotel Clerk: All right. Could I have your name, please? 行,能告诉我您的姓名么?

Man: Yes. ---. 好的,我叫做---

Hotel Clerk: How do you spell your last name, Mr Zhuang? 您可以拼一下您的姓么,庄先生?

Man: Z-H-U-A-N-G.

Hotel Clerk: Okay, Mr. Zhuang, we look forward to seeing you on March 20th. 好极了,庄先生,我们期待您3月份的到来。

Man: Okay. Goodbye. 好的,再见!

询问详细的房间服务 (Asking about services)

A: What services come with that? 房间有啥服务项目/措施?

B: You’ll have a color television, a telephone and some major international newspapers delivered to your room everyday, free breakfast, and daily cleaning service. 你有一台彩电,一台座机,每天有几份重要的国际报纸送上门来,免费早餐, 每日清洁打扫服务。

B: That sounds not bad at all. I’ll take it. 那听起来很不错嘛。我就要它了。

A: Very good! May I have your name, please? 太好了。能够告诉我您的姓名么?

第四讲:预订宾馆/酒店问答全集 (Hotel Reservations)
出国生存英语 · 资料图

B: It’s Z-H-U-A-N-G, Zhuang. 好,拼出来是Z-H-U-A-N-G, 我姓庄。

A: And what about your contact number? 那么请问您的联系电话是?

B: 029-22659716. Bye the way, I’d like a quiet room away from the street if that is possible. ------顺便说一下,如果可能的话,我想要一间安静的,远离街道的房间。

A: A quiet room away from the street is preferred. OK. We look forward to your visit. 希望住在安静的,远离街道的房间;好的,我记下了。我们期待您的到来。

B: Thank you and goodbye. 谢谢,再见!

A: Good-bye. 再见!

退房事项 (Checking out at the reception)

A: Good morning, sir. Can I help you? 早上好,请问有什么我可以帮到您?

B: I’m leaving today. I’d like to pay my bill / check out now. 我要离开了。我想现在付清房费。

A: May I know your name and room number, please? 请问我能知道您的姓名和房间号码么?

B: My name is Zhuang --- , Room 1023. 我的名字是---,房间号是---.

A: Yes, Mr. Zhang. Have you used any hotel services this morning or had breakfast at the hotel dining room, Mr. Zhang? 好的,庄先生。请问今天早上您使用了什么宾馆服务,或者在宾馆的餐厅用早餐什么的么,庄先生?

B: Yes, I just had breakfast at the dining room, but I didn’t use any services. 是的,我刚在餐厅吃了早餐,但没有使用什么其他的服务。

A: Fine. I’ll need to find out what the charge is on the breakfast. Ok, the total for the six days as well as the breakfast is one thousand and seven hundred dollars. 好的,让我查查早餐的费用是多少。好了,六天的房费和早餐费用总共是1千7百新元。

B: Oh, sorry I don’t have enough cash now. Can I pay by credit card? 啊,对不起,我现在没有足够的现金。我可以用信用卡付款么?

A: Certainly, May I have your card, please? 当然可以。请把卡给我。

B: Here you are. 那,给你卡

A: Please sign your name here. 请在这儿签名。

B: Oh, yes. Is it possible to leave my luggage until I’m ready to leave this afternoon? I’d like to say good-bye to some of my friends. 啊,对了,我可不可以把我的行李先放在你们这里直到我下午离开的时候?因为我想先去给朋友们告个别。

A: Yes, we’ll keep it for you. How many pieces do you have? 当然可以。我们会帮你照看。有多少件东西?

B: Just three. I’ll be back by 4:30. 只有三件。我会在4点半之前回来。

A: That’s fine. Here is your receipt. Have a nice day. 那没问题。这是您的收据,祝您玩的开心!

B: Thank you. See you later. 谢谢您,回头见!

餐馆订位 (Booking at the restaurant)

A: Good morning. Sky Tower Restaurant. May I help you? 早上好,天空塔餐馆,请问有什么可以帮到您?

B: Yes, I’d like to book a table for this Saturday night, please. 是的,我想订本周六晚上的位置。

A: Certainly, Sir. How many people are there in your party? 当然没问题,先生。请问有多少人?

B: We are a party of ten. 我们有十位。

A:And what time should we expect you? 那你们大概几点会来?

B: At 6:30. 6点半。

A: We are very sorry, Sir. All the tables are reserved until 7:30. Would 7:30 be all right? 真不好意思,先生。当天所有的桌子都被预定到7点半,7点半可以么?

B: 7:30 is all right. 7点半没有问题。

A: Would you like a table in the main restaurant or in a private room? 请问您希望在餐馆大厅还是在私人房间用餐?

B: A private room is better. 最好是私人房间。

A: May I have your name and contact number, please? 我能知道您的姓名和电话么?

A: It is Zhuang --- and my number is ---. 我的名字是---, 电话是---.

B: So it is a table for ten at 7:30 under the name of Zhuang. 那么是7点半的十人大桌,庄先生的订位罗。

A: That’s right. 对的。

B: Thank you for calling, Mr Zhuang. We are looking forward to seeing you this Saturday evening. 非常感谢您,庄先生。那我们期待您周六的到来。

A:Thank you. Good bye. 谢谢,再见!

到达餐馆用餐(Arriving at the restaurant for meal)

A: Good evening. Do you have a reservation? 晚上好?请问您有订位么?

B: Yes. Under the name of Mr Zhuang. 是的,以庄先生的名字订的位。

A:Very good, Mr Zhuang. Please follow me, and I will show you to your table. 太好了,庄先生,请跟着我,我带你们到预订的桌子。

B:Thank you. 谢谢你。

A:You’re welcome. This is menu. May I take your order now? 不客气。这是我们的菜单。请问你们现在要点菜了么?

B:Sorry, we haven’t decided yet. Shall we call you later?对不起,我们还没有决定好。我们迟点叫你好么?

A: No problem. 没问题。

B: Er… Excuse me, I would like the beef steak, please. 那个,服务员,请给我来个牛排。

A:How would you like your beef cooked? 您想要这牛肉几分熟?’

B:Well done, please. 完全熟,谢谢。

A:Would you like some side salad? 您想要一些色拉小菜么?

B:No. 不需要。

A: Anything else to drink? 您要来点什么喝的么?

B: Yes, a glass of your wine, please. 是的,一杯葡萄酒,谢谢。

A:Very good. I will bring your appetizer right away. 很好, 我会马上给你们上开胃菜。

杨斯毅
冲击波英语 创始人

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